FAQ & Site Info
ContactHow to Contact Tion Design Dept.?
If you have an urgent request that needs immediate attention, please contact Our Customer Service Representatives will be happy to modify your order, modify the ship to address, or help with any other situations that involve a recently placed order.
Our custom made brand: Tion Design
If your request is less urgent, we encourage you to send us an email with your question. Our email request form allows us to quickly direct your question to the person who is most capable of answering it quickly and correctly. To send us an email: firstname.lastname@example.org.
All regular priced items with attached tag have to be returned in new condition with original receipt within 7 days upon receipt of order merchandise. 120% restocking fee will be applied. All Shipping costs are non-refundable. Any item with removed tag will be considered worn or used, no return or exchange is accepted.
Defective products are required to ship back within 7 days.
Any Sale item on Clearance, sales are final. No return or exchange is accepted.
If you would like to send us a letter of praise or a letter with suggestions for our catalog, the address to mail your letter to is:
Returned Address as below:
Tion Design LLC
Customer Service Department
3311 Bluebell Ave N.
Brooklyn Park, MN 55443
We sincerely appreciate your thoughts and feedback and look forward to hearing from you!